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Account Deletion

You can permanently delete your Tradavity account and all associated data. This process includes a grace period so you can change your mind.

Requesting Account Deletion

  1. Go to Settings > Security
  2. Scroll to Delete Account
  3. Enter a reason for leaving (required)
  4. Type delete my account to confirm
  5. Click Request Deletion

The Grace Period

After requesting deletion:

  • Your account is scheduled for deletion in 14 days
  • You can continue using your account during this time
  • You can cancel the request at any time
  • After 14 days, deletion is permanent and cannot be undone
Why 14 Days?

The grace period protects against accidental deletion and gives you time to reconsider. Many users change their mind after a few days.

Canceling Deletion

Changed your mind? Here's how to cancel:

  1. Go to Settings > Security
  2. Find the Deletion Scheduled notice
  3. Click Cancel Deletion Request

Your account will return to normal immediately.

What Gets Deleted

When the 14-day period ends, the following is permanently deleted:

  • Your account and login credentials
  • All trading accounts
  • All logged trades
  • Strategies and setups
  • Protocols
  • Tags
  • Screenshots
  • Balance data and history
  • All settings and preferences
  • Session history

What to Do First

Before deleting your account, consider:

Export Your Data

Export your trading data before deleting:

  1. Go to Settings > Privacy
  2. Click Export My Data
  3. Download and save the export file

Cancel Your Subscription

If you have an active PRO subscription:

  1. Go to Settings > Billing
  2. Click Manage Subscription
  3. Cancel through the Stripe portal

Subscriptions are not automatically canceled when you delete your account.

After Deletion

  • You cannot log in with your old credentials
  • Your email can be used to create a new account
  • None of your old data will be available
  • Deletion cannot be reversed

Frequently Asked Questions

Can I recover my account after deletion?

No. Once the 14-day grace period ends and deletion completes, recovery is not possible. All data is permanently removed.

What if I just want to take a break?

Consider simply not using the app instead of deleting. Your data will be there when you return. If you have a subscription, cancel it first to avoid charges.

Will I get a refund?

Deleting your account does not automatically refund your subscription. Contact support within 30 days of payment if you need a refund.